Let iDoCatering make your Hari Raya Haji celebration a culinary delight!
FAQs
Q1 : Is iDoCatering halal certified?
All meals are guaranteed to be pork-free and 100% Muslim-friendly as all our ingredients are purchased from certified halal suppliers.
Q2: How many days ahead should I place my order?
Order should be placed at least 3 days before the event.
Q3: What is the serving size of the food?
Our catering buffet’s food portions are based on a 1:1 ratio. Hence, we will only provide the right amount of food that you have ordered.
Q4: Can I postpone my order?
Order postponements within 3 months of the original function date are allowed (without a guarantee of availability). Any postponements more than 3 months, deposit will be forfeited.
Q5: Can I cancel my order after payment has been made?
Refund Policy:
• Cancellation of order on 14 days or more from the event date, customer is entitled to receive a full refund
• Cancellation of order within 13-8 days from the event date, customer is entitled to receive a 50% refund
• Cancellation of the order less than 7 days from the event date, customer is not entitled for a refund
Q6: Will I get extra food or ingredients in case there are more guests arriving?
No, we do not prepare extra foods or ingredients. We will only prepare the right amount of food that you have ordered.
Q7: Can I request for vegetarian food options if I’m a vegetarian?
Yes, we do serve vegetarian meals upon request. Do contact us for more information.
Q8: Will I get plastic bags or take-away containers for leftover foods?
No, we do not provide plastic bags or take-away containers for leftover meals. To ensure the quality and safety for consumption, food should not be kept at room temperature for more than 4 hours after it has been cooked.